Thursday
Jan212010

What computer platforms and operating systems are supported?

ccProphet runs on all versions of Windows, and requires that a licensed copy of Microsoft Excel has already been installed.

Thursday
Jan212010

What is the process of exporting a file?

Currently, data can be exported as regular Excel workbooks or individual spreadsheets. Excel also supports many other formats such as database files and ASCII files.

Thursday
Jan212010

What is the process of importing a data file for use in the simulation?

Currently, individual scenarios (including all parameters and results) can be saved as individual ccProphet data files. Within a scenario, external data can be imported using a dialog box.

Thursday
Jan212010

What is the software speed?

This is difficult to assess. It mainly depends on the call volume, processor speed and memory available. Because the template is based on discrete event simulation, a higher call volume will require more mathematical calculations and memory. However, processing time is typically quite fast on basic Windows-based machines. As an example, a simulation running on a Pentium III (500 mhz) will simulate 10,000 calls in under 5 minutes.

Thursday
Jan212010

What kind of purchase methods are available?

ccProphet will be sold to end users using company purchase orders or credit cards.

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