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Tuesday
Sep292009

Patient Flow Simulation

US Government Department of Indian Health Services

A generalized discrete event simulation tool was utilized for the analysis of client flows in a system of 13 outpatient clinics for the US Government's Indian Health Services (IHS) Organization in Billings, MT. This tool, used by IHS analysts, with support from NovaSim, helped to redesign their client flows in order to better serve client needs.