Entries in Validation (1)

Monday
Nov022009

Model Validation

The topic of how to validate a simulation model has been well-studied and oft written about in academic circles. We’ll defer to existing texts on that topic as it is beyond the scope of this document. (Averill and Law in their excellent general simulation text, for example, have an excellent discussion of the topic). We will, however, share a few practical types specific to the testing and validation of call center specific models.

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