How often do you plan to come out with new versions? Are you committed to continuous improvement of the product?

Our current plans call for new versions on an annual cycle. Between major version releases, NovaSim will actively seek feedback from its client base, and is committed to integrating the improvements suggested on an ongoing basis. If there's a needed feature that the product doesn't handle, we want to know about it and will make every attempt to include that functionality as soon as possible. Our goal is to develop a reputation as the premier provider of contact center simulation solutions. We understand that we can only meet that goal with a firm committment to continually enhancing the quality of our product.