Can I check the status of a particular call at any point in time?

Yes, the simulation can be stopped and the user can interrogate the system and determine the state of every call in the system. Because SIMUL8 is a true discrete-event engine, each call can carry with it a great deal of path and history information as it moves through the system. This includes details such as time of entry, point of entry, call type, IVR time, abandonment (willingness to wait), skill group, start time of agent conferencing, and others.