The NovaSim Support Difference

You won't find any interns or new hires on our support lines. When you rely on NovaSim for your SIMUL8 support needs, your questions will be answered by a true expert who has been using SIMUL8 daily over the course of many years to solve large and complex problems. SIMUL8 is the tool that we use daily in our consulting work and we know it well. It also helps that we wrote the book on SIMUL8. Literally.

We take your simulation problems personally. We really do care about your simulation success. We will take the time to get to know you so that we can suggest the best solution for your needs. It is probably no accident that many of our repeat clients have become friends over the years.

In short, when you turn to NovaSim for your SIMUL8 support needs, you will get help that is knowledgeable, friendly, efficient and tailored to your specific needs.

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Mar172010

Feature Level Support for SIMUL8

When you buy your copy of SIMUL8 through NovaSim or register for one of our training courses, you receive free feature level support from our team of experts.

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Mar172010

SIMUL8 Coaching Service

NovaSim's SIMUL8 Coaching Service goes above and beyond our Feature Level Support to directly help you build your model.

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Mar172010

Simulation Auditing Service

Sometimes even power users need a second opinion.

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Mar172010

Annual Maintenance and Support

Our Annual Maintenance and Support Service is a great option when you are committed to developing your SIMUL8 skills over the long run.

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